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<!DOCTYPE html>
<html>
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1234567891011121314151617Hello [[buyer-name]],First o">
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1234567891011121314151617Hello [[buyer-name]],First o">
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<h5 class="nickname">Inesoi Bag Factory</h5>
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<h1 class="title">Amazon Message Templates</h1>
<h5 class="subtitle">
<time datetime="2018-08-28T16:00:00.000Z" itemprop="datePublished" class="page-time">
2018-08-29
</time>
<ul class="article-category-list"><li class="article-category-list-item"><a class="article-category-list-link" href="/categories/Amazon/">Amazon</a></li></ul>
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<h4>TOC</h4>
<ol class="post-toc"><li class="post-toc-item post-toc-level-2"><a class="post-toc-link" href="#Customer-Service"><span class="post-toc-text">Customer Service</span></a><ol class="post-toc-child"><li class="post-toc-item post-toc-level-3"><a class="post-toc-link" href="#Small-Business-Order-Satisfaction"><span class="post-toc-text">Small Business Order Satisfaction</span></a></li><li class="post-toc-item post-toc-level-3"><a class="post-toc-link" href="#Order-Satisfaction"><span class="post-toc-text">Order Satisfaction</span></a></li><li class="post-toc-item post-toc-level-3"><a class="post-toc-link" href="#Order-Confirmation"><span class="post-toc-text">Order Confirmation</span></a></li></ol></li><li class="post-toc-item post-toc-level-2"><a class="post-toc-link" href="#Product-Review"><span class="post-toc-text">Product Review</span></a><ol class="post-toc-child"><li class="post-toc-item post-toc-level-3"><a class="post-toc-link" href="#All-In-One-Product-Review-–-Attachment-Bonus-Content"><span class="post-toc-text">[All-In-One] Product Review – Attachment/Bonus Content</span></a></li><li class="post-toc-item post-toc-level-3"><a class="post-toc-link" href="#All-In-One-Product-Review-–-Reinforce-Your-Brand"><span class="post-toc-text">[All-In-One] Product Review – Reinforce Your Brand</span></a></li><li class="post-toc-item post-toc-level-3"><a class="post-toc-link" href="#All-In-One-Product-Review-–-Follow-Up"><span class="post-toc-text">[All-In-One] Product Review – Follow-Up</span></a></li><li class="post-toc-item post-toc-level-3"><a class="post-toc-link" href="#All-In-One-Product-Review-–-Helpful-Tips"><span class="post-toc-text">[All-In-One] Product Review – Helpful Tips</span></a></li><li class="post-toc-item post-toc-level-3"><a class="post-toc-link" href="#All-In-One-Product-Review-–-Generic-Thanks"><span class="post-toc-text">[All-In-One] Product Review – Generic Thanks</span></a></li><li class="post-toc-item post-toc-level-3"><a class="post-toc-link" href="#All-In-One-Product-Review-–-Product-Information"><span class="post-toc-text">[All-In-One] Product Review – Product Information</span></a></li><li class="post-toc-item post-toc-level-3"><a class="post-toc-link" href="#Review-Request-After-Positive-Feedback"><span class="post-toc-text">Review Request After Positive Feedback</span></a></li><li class="post-toc-item post-toc-level-3"><a class="post-toc-link" href="#We-Need-Your-Help"><span class="post-toc-text">We Need Your Help</span></a></li><li class="post-toc-item post-toc-level-3"><a class="post-toc-link" href="#Share-Your-Review-With-Others"><span class="post-toc-text">Share Your Review With Others</span></a></li><li class="post-toc-item post-toc-level-3"><a class="post-toc-link" href="#Helpful-Review-Request"><span class="post-toc-text">Helpful Review Request</span></a></li><li class="post-toc-item post-toc-level-3"><a class="post-toc-link" href="#Valued-Customer-Review-Request"><span class="post-toc-text">Valued Customer Review Request</span></a></li><li class="post-toc-item post-toc-level-3"><a class="post-toc-link" href="#7-Days-After-Delivery-Review-Request"><span class="post-toc-text">7 Days After Delivery Review Request</span></a></li><li class="post-toc-item post-toc-level-3"><a class="post-toc-link" href="#Review-Request"><span class="post-toc-text">Review Request</span></a></li></ol></li><li class="post-toc-item post-toc-level-2"><a class="post-toc-link" href="#Seller-Feedback"><span class="post-toc-text">Seller Feedback</span></a><ol class="post-toc-child"><li class="post-toc-item post-toc-level-3"><a class="post-toc-link" href="#All-In-One-Seller-Feedback-–-Attachment-Bonus-Content"><span class="post-toc-text">[All-In-One] Seller Feedback – Attachment/Bonus Content</span></a></li><li class="post-toc-item post-toc-level-3"><a class="post-toc-link" href="#All-In-One-Seller-Feedback-–-Reinforce-Your-Brand"><span class="post-toc-text">[All-In-One] Seller Feedback – Reinforce Your Brand</span></a></li><li class="post-toc-item post-toc-level-3"><a class="post-toc-link" href="#All-In-One-Seller-Feedback-–-Follow-Up"><span class="post-toc-text">[All-In-One] Seller Feedback – Follow-Up</span></a></li><li class="post-toc-item post-toc-level-3"><a class="post-toc-link" href="#All-In-One-Seller-Feedback–-Helpful-Tips"><span class="post-toc-text">[All-In-One] Seller Feedback– Helpful Tips</span></a></li><li class="post-toc-item post-toc-level-3"><a class="post-toc-link" href="#All-In-One-Seller-Feedback-–-Generic-Thanks"><span class="post-toc-text">[All-In-One] Seller Feedback – Generic Thanks</span></a></li><li class="post-toc-item post-toc-level-3"><a class="post-toc-link" href="#All-In-One-Seller-Feedback-–-Product-Information"><span class="post-toc-text">[All-In-One] Seller Feedback – Product Information</span></a></li><li class="post-toc-item post-toc-level-3"><a class="post-toc-link" href="#Small-Business-Feedback-Request"><span class="post-toc-text">Small Business Feedback Request</span></a></li><li class="post-toc-item post-toc-level-3"><a class="post-toc-link" href="#Quality-Service-Feedback-Request"><span class="post-toc-text">Quality Service Feedback Request</span></a></li><li class="post-toc-item post-toc-level-3"><a class="post-toc-link" href="#“Tell-Us-How-We-Did-”-Feedback-Request"><span class="post-toc-text">“Tell Us How We Did!” Feedback Request</span></a></li><li class="post-toc-item post-toc-level-3"><a class="post-toc-link" href="#“Congrats-”-Feedback-Request"><span class="post-toc-text">“Congrats!” Feedback Request</span></a></li><li class="post-toc-item post-toc-level-3"><a class="post-toc-link" href="#“Mind-Sharing-Your-Experience-”-Feedback-Request"><span class="post-toc-text">“Mind Sharing Your Experience?” Feedback Request</span></a></li><li class="post-toc-item post-toc-level-3"><a class="post-toc-link" href="#10-Second-Feedback-Request"><span class="post-toc-text">10 Second Feedback Request</span></a></li></ol></li></ol>
</nav>
</aside>
<article id="post-amazon-message-templates"
class="post-article article-type-post fade" itemprop="blogPost">
<div class="post-card">
<h1 class="post-card-title">Amazon Message Templates</h1>
<div class="post-meta">
<time class="post-time" title="2018-08-29 00:00:00" datetime="2018-08-28T16:00:00.000Z" itemprop="datePublished">2018-08-29</time>
<ul class="article-category-list"><li class="article-category-list-item"><a class="article-category-list-link" href="/categories/Amazon/">Amazon</a></li></ul>
</div>
<div class="post-content" id="post-content" itemprop="postContent">
<h2 id="Customer-Service"><a href="#Customer-Service" class="headerlink" title="Customer Service"></a>Customer Service</h2><h3 id="Small-Business-Order-Satisfaction"><a href="#Small-Business-Order-Satisfaction" class="headerlink" title="Small Business Order Satisfaction"></a>Small Business Order Satisfaction</h3><figure class="highlight plain"><table><tr><td class="gutter"><pre><div class="line">1</div><div class="line">2</div><div class="line">3</div></pre></td><td class="code"><pre><div class="line">SUBJECT: Thank you for your order and…</div><div class="line">EVENT: Immediately after delivered</div><div class="line">GOAL: Customer Service</div></pre></td></tr></table></figure>
<figure class="highlight plain"><table><tr><td class="gutter"><pre><div class="line">1</div><div class="line">2</div><div class="line">3</div><div class="line">4</div><div class="line">5</div><div class="line">6</div><div class="line">7</div><div class="line">8</div><div class="line">9</div><div class="line">10</div><div class="line">11</div><div class="line">12</div><div class="line">13</div><div class="line">14</div><div class="line">15</div><div class="line">16</div><div class="line">17</div></pre></td><td class="code"><pre><div class="line">Hello [[buyer-name]],</div><div class="line"></div><div class="line">First of all, thank you for purchasing [[product-name]]. </div><div class="line"></div><div class="line">Our records show your order will arrive today! </div><div class="line"></div><div class="line">As a small company, your satisfaction means everything to our success. Please take a moment to verify that your item arrived safely and intact. If there is any problem with the order, please [[contact-link:let us know]] right away and we'll do what we can to make it right. You can also simply reply to this email.</div><div class="line"></div><div class="line">[[order-link:Your order can be viewed on Amazon.com here.]]</div><div class="line"></div><div class="line">You are important and we want you to feel satisfied with your purchase!</div><div class="line"></div><div class="line">Thanks again!</div><div class="line"></div><div class="line">Sincerely,</div><div class="line"></div><div class="line">**Signature**</div></pre></td></tr></table></figure>
<h3 id="Order-Satisfaction"><a href="#Order-Satisfaction" class="headerlink" title="Order Satisfaction"></a>Order Satisfaction</h3><figure class="highlight plain"><table><tr><td class="gutter"><pre><div class="line">1</div><div class="line">2</div><div class="line">3</div></pre></td><td class="code"><pre><div class="line">SUBJECT: Thank you for your order and…</div><div class="line">EVENT: Immediately after delivered</div><div class="line">GOAL: Customer Service</div></pre></td></tr></table></figure>
<figure class="highlight plain"><table><tr><td class="gutter"><pre><div class="line">1</div><div class="line">2</div><div class="line">3</div><div class="line">4</div><div class="line">5</div><div class="line">6</div><div class="line">7</div><div class="line">8</div><div class="line">9</div><div class="line">10</div><div class="line">11</div><div class="line">12</div><div class="line">13</div><div class="line">14</div><div class="line">15</div><div class="line">16</div><div class="line">17</div></pre></td><td class="code"><pre><div class="line">Hello [[buyer-name]],</div><div class="line"></div><div class="line">First of all, thank you for purchasing [[product-name]]. </div><div class="line"></div><div class="line">Our records show your order will arrive by today or soon after! </div><div class="line"></div><div class="line">As a follow-up, if our [[product-name]] should miss your satisfaction, please [[contact-link:contact us]] so we can resolve this as soon as possible. As an option, you can simply reply to our message. </div><div class="line"></div><div class="line">[[order-link:Your order can be viewed on Amazon.com here.]]</div><div class="line"></div><div class="line">You are important and we want you to feel satisfied with your purchase!</div><div class="line"></div><div class="line">Thanks again!</div><div class="line"></div><div class="line">Sincerely,</div><div class="line"></div><div class="line">**Signature**</div></pre></td></tr></table></figure>
<h3 id="Order-Confirmation"><a href="#Order-Confirmation" class="headerlink" title="Order Confirmation"></a>Order Confirmation</h3><figure class="highlight plain"><table><tr><td class="gutter"><pre><div class="line">1</div><div class="line">2</div><div class="line">3</div></pre></td><td class="code"><pre><div class="line">SUBJECT: Thanks for your order!</div><div class="line">EVENT: Order confirmed</div><div class="line">GOAL: Customer Service</div></pre></td></tr></table></figure>
<figure class="highlight plain"><table><tr><td class="gutter"><pre><div class="line">1</div><div class="line">2</div><div class="line">3</div><div class="line">4</div><div class="line">5</div><div class="line">6</div><div class="line">7</div><div class="line">8</div><div class="line">9</div><div class="line">10</div><div class="line">11</div></pre></td><td class="code"><pre><div class="line">Hello [[buyer-name]],</div><div class="line"></div><div class="line">Thank you for purchasing [[product-name]]. Your order will arrive soon! If you notice any issues with [[product-name]], please [[contact-link:contact us]] so we can resolve the issue as fast as possible (you can reply to this message).</div><div class="line"></div><div class="line">[[order-link:Your order can be viewed on Amazon.com here]].</div><div class="line"></div><div class="line">Thanks again!</div><div class="line"></div><div class="line">Sincerely,</div><div class="line"></div><div class="line">**Signature**</div></pre></td></tr></table></figure>
<h2 id="Product-Review"><a href="#Product-Review" class="headerlink" title="Product Review"></a>Product Review</h2><h3 id="All-In-One-Product-Review-–-Attachment-Bonus-Content"><a href="#All-In-One-Product-Review-–-Attachment-Bonus-Content" class="headerlink" title="[All-In-One] Product Review – Attachment/Bonus Content"></a>[All-In-One] Product Review – Attachment/Bonus Content</h3><figure class="highlight plain"><table><tr><td class="gutter"><pre><div class="line">1</div><div class="line">2</div><div class="line">3</div></pre></td><td class="code"><pre><div class="line">SUBJECT: Your **Ebook/Instruction Guide/Recipe Book/Etc.** is Attached</div><div class="line">EVENT: Immediately after out for delivery</div><div class="line">GOAL: All-In-One</div></pre></td></tr></table></figure>
<pre>
Hello [[first-name]],
It is our pleasure to have you as a customer! We’re excited that you chose **Brand Name** to
provide the **product type such as “mixing bowl set”** you need.
As mentioned on our Amazon sales page, your **Brand Name** purchase includes a **type of
attachment such as ebook, instruction guide/etc.**. We have that for you here. Simply click to
download and save it to your computer or other device.
Inside, you’ll find:
**List 2 or 3 things that are included in the attachment such as “3 important steps to take
before you use your new {product}.”**
Once you read through the attachment, please feel free reply to this email if you have
questions or need assistance with your product.
**Signature**
<b>P.S.</b> How many <b>product reviews</b> did you read when buying your **product type such as “mixing
bowl set”**? Other Amazon shoppers will appreciate your help with <b>evaluating the product you bought</b>.
Hearing other customers’ opinions is a big help when trying to make a decision.
Will you take a minute to [[product-review-link: leave a product review?]] Thanks!
</pre>
<h3 id="All-In-One-Product-Review-–-Reinforce-Your-Brand"><a href="#All-In-One-Product-Review-–-Reinforce-Your-Brand" class="headerlink" title="[All-In-One] Product Review – Reinforce Your Brand"></a>[All-In-One] Product Review – Reinforce Your Brand</h3><figure class="highlight plain"><table><tr><td class="gutter"><pre><div class="line">1</div><div class="line">2</div><div class="line">3</div></pre></td><td class="code"><pre><div class="line">SUBJECT: Congratulations on Your **Brand Name** Purchase</div><div class="line">EVENT: Immediately after delivered</div><div class="line">GOAL: All-In-One</div></pre></td></tr></table></figure>
<pre>
Hello [[first-name]],
We’re excited to welcome you to the **Brand Name** community! If this is your first purchase
of a **Brand Name** product, you are in for a unique experience as you get to know and
appreciate the **fill in what your brand stands for, perhaps “quality and luxury” or “sturdiness
and long-lasting workmanship, etc.** behind every product we make.
[[product-name]] is well known for **enter what you’re known for, perhaps “delightfully
distinctive baked treats and confections”.** We’re sure you will agree!
<b>Would you be willing to leave a product review?</b> We’d love for you to [[product-review-link:
share your thoughts about your order]] with other shoppers on Amazon to help them make a
confident buying decision.
<b>Have questions</b> about your product or **Brand Name**? Simply reply to this email and
someone from our team will make it a priority to take care of you.
**Signature**
</pre>
<h3 id="All-In-One-Product-Review-–-Follow-Up"><a href="#All-In-One-Product-Review-–-Follow-Up" class="headerlink" title="[All-In-One] Product Review – Follow-Up"></a>[All-In-One] Product Review – Follow-Up</h3><figure class="highlight plain"><table><tr><td class="gutter"><pre><div class="line">1</div><div class="line">2</div><div class="line">3</div></pre></td><td class="code"><pre><div class="line">SUBJECT: Did Your [[product-name]] Arrive?</div><div class="line">EVENT: 2 days after delivered</div><div class="line">GOAL: All-In-One</div></pre></td></tr></table></figure>
<pre>
Hello [[first-name]],
We see that your new order was shipped. This is a courtesy follow-up to ensure your
[[product-name]] is everything you hoped it would be!
We appreciate your business and want to make certain you are 100% satisfied. <b>Please reply to this email if you:</b>
- Have general questions about your product.
- Need help with **using/operating** your product.
- Have concerns or issues with your product.
Please contact Amazon via the Amazon website if:
- Your order has not arrived (Amazon handles shipping for us).
- Your package arrived damaged.
As our valued customers, we are always available to you to provide exceptional customer
service.
Did you read any reviews while you were shopping for your [[product-name]]? Most shoppers
do. If you have 2 or 3 minutes today, would you help other Amazon customers by
<b>[[product-review-link: leaving a product review?]]</b> Thanks!
Enjoy!
**Signature**
</pre>
<h3 id="All-In-One-Product-Review-–-Helpful-Tips"><a href="#All-In-One-Product-Review-–-Helpful-Tips" class="headerlink" title="[All-In-One] Product Review – Helpful Tips"></a>[All-In-One] Product Review – Helpful Tips</h3><figure class="highlight plain"><table><tr><td class="gutter"><pre><div class="line">1</div><div class="line">2</div><div class="line">3</div></pre></td><td class="code"><pre><div class="line">SUBJECT: Helpful **Tips/Hacks** for Using Your New [[product-name]]</div><div class="line">EVENT: Immediately after shipped</div><div class="line">GOAL: All-In-One</div></pre></td></tr></table></figure>
<pre>
Hello [[first-name]],
Your [[product-name]] is on its way and we’re excited for you to **use/eat/etc.** it!
While you probably know it **insert one use/feature/benefit such as “is a sinfully delicious
treat”**, you may not be aware that it:
<br>**INSERT 3-4 HELPFUL TIPS/HACKS/USES THAT CUSTOMERS MAY NOT KNOW ABOUT. Perhaps your gourmet chocolate squares are excellent when melted into a cup of coffee, or your small paint brushes can also be used when decorating cookies, etc.)**
<b>Have questions?</b> Just reply to this email and we’ll be happy to provide additional information.
Thanks for your order!
**Signature**
P.S. Did you know you can share your thoughts about your [[product-name]] on Amazon? It’s simple and easy to [[product-review-link: let others know what you think]]. If you have a couple of minutes today, <b>please leave a product review. Thanks! </b>
</pre>
<h3 id="All-In-One-Product-Review-–-Generic-Thanks"><a href="#All-In-One-Product-Review-–-Generic-Thanks" class="headerlink" title="[All-In-One] Product Review – Generic Thanks"></a>[All-In-One] Product Review – Generic Thanks</h3><figure class="highlight plain"><table><tr><td class="gutter"><pre><div class="line">1</div><div class="line">2</div><div class="line">3</div></pre></td><td class="code"><pre><div class="line">SUBJECT: Your [[product-name]] Order Made Our Day</div><div class="line">EVENT: Immediately after delivered</div><div class="line">GOAL: All-In-One</div></pre></td></tr></table></figure>
<pre>
Hello [[first-name]],
For small businesses, it’s always exciting to see new orders come through. We celebrate each
one and want to express our deep appreciation for trusting **Company Name** with your
recent [[product-name]] order.
Once your shipment arrives, don’t hesitate to reach out to us if you have questions about
**use, care instructions, maintenance, replacement parts, etc.** We’re always here to ensure
your complete satisfaction!
If you would, please <b>[[product-review-link:leave a product review]]</b> when you’ve had time to
use your [[product-name]]. Your opinion will help other Amazon shoppers make confident
decisions.
Enjoy your day and your new [[product-name]]!
With sincere thanks,
**Signature**
</pre>
<h3 id="All-In-One-Product-Review-–-Product-Information"><a href="#All-In-One-Product-Review-–-Product-Information" class="headerlink" title="[All-In-One] Product Review – Product Information"></a>[All-In-One] Product Review – Product Information</h3><figure class="highlight plain"><table><tr><td class="gutter"><pre><div class="line">1</div><div class="line">2</div><div class="line">3</div></pre></td><td class="code"><pre><div class="line">SUBJECT: Important information about your new [[product-name]]</div><div class="line">EVENT: Immediately after delivered</div><div class="line">GOAL: All-In-One</div></pre></td></tr></table></figure>
<pre>
Hello [[first-name]],
Thanks for your recent order. You’ve made a great choice!
Before you use your new [[product-name]] for the first time, take just a moment to read these
**instructions/safety guidelines/usage tips/helpful hints/etc.** They will help ensure you have the
best experience possible.
**INSERT INFORMATION YOUR CUSTOMERS NEED TO KNOW RIGHT AWAY BEFORE
USING THE PRODUCT.**
**This might be clarification on issues many customers get confused about, feature use tips, etc.
Examples include:
Be sure to wash your new water bottle in <b>hot</b> water and rinse it thoroughly before
drinking from it to eliminate the plastic taste.
The brackets on your car storage bag may not line up with your headrest posts. This is
not a defect. Simply turn the brackets until they align with your headrest.**
Once you follow these simple steps, you’ll be able to use your [[product-name]] and all its
features to the fullest.
——————————
<b>Have 3 minutes?</b> Just like you, other shoppers put a great deal of value in the reviews they read
on Amazon. [[product-review-link: Share your opinion]] of your new [[product-name]] in a
product review today.
——————————
Have questions? Simply reply to this email and we’ll respond quickly with the answers you need.
Enjoy!
**Signature**
</pre>
<h3 id="Review-Request-After-Positive-Feedback"><a href="#Review-Request-After-Positive-Feedback" class="headerlink" title="Review Request After Positive Feedback"></a>Review Request After Positive Feedback</h3><figure class="highlight plain"><table><tr><td class="gutter"><pre><div class="line">1</div><div class="line">2</div><div class="line">3</div></pre></td><td class="code"><pre><div class="line">SUBJECT: Thank you!</div><div class="line">EVENT: Immediately after positive feedback</div><div class="line">GOAL: Product Review</div></pre></td></tr></table></figure>
<pre>
Hello [[first-name]],
I just noticed you left us feedback and I wanted to personally thank you! Customers like you help small businesses like ours succeed, and inform shoppers about trusted sellers.
If you could, please let other buyers know how you felt about [[product-name]]. Seller feedback reviews me as a merchant and a product review is your opinion of item purchased. Product reviews go a long way in helping shoppers determine which products they want to buy and your opinion really matters.
[[product-review-link]]
Please let us know if we can help in any way. Thanks again!
**Signature**
</pre>
<h3 id="We-Need-Your-Help"><a href="#We-Need-Your-Help" class="headerlink" title="We Need Your Help"></a>We Need Your Help</h3><figure class="highlight plain"><table><tr><td class="gutter"><pre><div class="line">1</div><div class="line">2</div><div class="line">3</div></pre></td><td class="code"><pre><div class="line">SUBJECT: Your opinion matters to us.</div><div class="line">EVENT: 7 days after delivered</div><div class="line">GOAL: Product Review</div></pre></td></tr></table></figure>
<pre>
Hello [[first-name]],
Thank you again for your purchase!
We want to ensure that you feel satisfied with your purchase. And your review helps other buyers feel confident in their purchasing [[product-name]]; ultimately helping us grow our business.
So we really need your help!
Please take a moment and help us by giving our [[product-name]] a review. Your feedback makes a significant difference to us as a small business.
Please click on the link: [[product-review-link]] to leave your comments.
We look forward to hearing about your experience!
Sincerely,
**Signature**
P.S. Remember, by giving a review here: [[product-review-link]], it really helps our small business grow.
</pre>
<h3 id="Share-Your-Review-With-Others"><a href="#Share-Your-Review-With-Others" class="headerlink" title="Share Your Review With Others"></a>Share Your Review With Others</h3><figure class="highlight plain"><table><tr><td class="gutter"><pre><div class="line">1</div><div class="line">2</div><div class="line">3</div></pre></td><td class="code"><pre><div class="line">SUBJECT: Are you happy with [[product-name]] like our other buyers? </div><div class="line">EVENT: 9 days after delivered</div><div class="line">GOAL: Product Review</div></pre></td></tr></table></figure>
<pre>
Hello [[first-name]],
Thank you again for your purchase!
Many of our customers are so pleased with our [[product-name]] that they frequently place a second order for themselves or as a gift. Whether you make the decision to place another order or not, we want to ensure that you feel satisfied with your purchase.
Please take a moment and give our [[product-name]] a review. Your review makes a significant difference to help our small business.
Your comments on our [[product-name]] helps other buyers realize they can trust our product to give a promising experience. And it gives us insights on how to improve or expand our product line.
Please click on the link: [[product-review-link]] to leave your review.
We look forward to hearing about your experience!
Sincerely,
**Signature**
P.S. Remember, by giving a review here: [[product-review-link]], it really makes a significant difference to help us grow!
</pre>
<h3 id="Helpful-Review-Request"><a href="#Helpful-Review-Request" class="headerlink" title="Helpful Review Request"></a>Helpful Review Request</h3><figure class="highlight plain"><table><tr><td class="gutter"><pre><div class="line">1</div><div class="line">2</div><div class="line">3</div></pre></td><td class="code"><pre><div class="line">SUBJECT: Share with us how you liked [[product-name]]!</div><div class="line">EVENT: 7 days after delivered</div><div class="line">GOAL: Product Review</div></pre></td></tr></table></figure>
<pre>
Hello [[first-name]],
Thank you again for your purchase!
Many of our customers are pleased with our [[product-name]], and we like to ensure that you feel the same!
Please take a moment and give our [[product-name]] a review. Your feedback means everything to a small business like ours.
Your review of our [[product-name]] helps other buyers feel confident in their purchase. And it gives us insights on how to improve or expand our product.
Please click on the link: [[product-review-link]] to share your thoughts.
We look forward to hearing about your experience!
Sincerely,
**Signature**
</pre>
<h3 id="Valued-Customer-Review-Request"><a href="#Valued-Customer-Review-Request" class="headerlink" title="Valued Customer Review Request"></a>Valued Customer Review Request</h3><figure class="highlight plain"><table><tr><td class="gutter"><pre><div class="line">1</div><div class="line">2</div><div class="line">3</div></pre></td><td class="code"><pre><div class="line">SUBJECT: How awesome is your new [[product-name]]??</div><div class="line">EVENT: 4 days after delivered</div><div class="line">GOAL: Product Review</div></pre></td></tr></table></figure>
<pre>
Hello [[first-name]]!
Thank you so much for becoming a valued customer! We make customer satisfaction a top priority and would like to know how you are enjoying your new product. Help us to improve our products by leaving an honest review. Click on the link below to leave your review.
[[product-review-link:Click Here to Leave a Review]]
[[order-link:View Your Order on Amazon]]
Cheers,
**Signature**
</pre>
<h3 id="7-Days-After-Delivery-Review-Request"><a href="#7-Days-After-Delivery-Review-Request" class="headerlink" title="7 Days After Delivery Review Request"></a>7 Days After Delivery Review Request</h3><figure class="highlight plain"><table><tr><td class="gutter"><pre><div class="line">1</div><div class="line">2</div><div class="line">3</div></pre></td><td class="code"><pre><div class="line">SUBJECT: Tell us about how you liked [[product-name]]!</div><div class="line">EVENT: 7 days after delivered</div><div class="line">GOAL: Product Review</div></pre></td></tr></table></figure>
<pre>
Hello [[first-name]],
Thank you again for purchasing [[product-name]]! Our customer support doesn't end with your purchase. If there are any issues with your order, please [[contact-link:contact us]] by responding to this email so we can address your concerns.
Your opinion matters and other shoppers would love to hear what you have to say. If you haven't already left a review, we would appreciate if you would share your thoughts on it.
[[product-review-link:Write your review here]]
Thanks again!
Sincerely,
**Signature**
</pre>
<h3 id="Review-Request"><a href="#Review-Request" class="headerlink" title="Review Request"></a>Review Request</h3><figure class="highlight plain"><table><tr><td class="gutter"><pre><div class="line">1</div><div class="line">2</div><div class="line">3</div></pre></td><td class="code"><pre><div class="line">SUBJECT: Your [[product-name]] has been delivered! Tell us how you feel about it</div><div class="line">EVENT: Immediately after delivered</div><div class="line">GOAL: Product Review</div></pre></td></tr></table></figure>
<pre>
Hello [[first-name]],
We just noticed your [[product-name]] has been delivered. Congrats!
Your complete satisfaction is my number one priority. If you have any issues with your purchase, please [[contact-link:contact us]] so we can do our best to resolve them. As a small business, your review goes a long way in helping others determine if they want to buy from us. Would you be able to take 1 minute of your time and share your opinion about [[product-name]]?
[[product-review-link:Write your review here]]
Again, if there are any issues, please reply to this email so we can help. Thanks again!
Sincerely,
**Signature**
</pre>
<h2 id="Seller-Feedback"><a href="#Seller-Feedback" class="headerlink" title="Seller Feedback"></a>Seller Feedback</h2><h3 id="All-In-One-Seller-Feedback-–-Attachment-Bonus-Content"><a href="#All-In-One-Seller-Feedback-–-Attachment-Bonus-Content" class="headerlink" title="[All-In-One] Seller Feedback – Attachment/Bonus Content"></a>[All-In-One] Seller Feedback – Attachment/Bonus Content</h3><figure class="highlight plain"><table><tr><td class="gutter"><pre><div class="line">1</div><div class="line">2</div><div class="line">3</div></pre></td><td class="code"><pre><div class="line">SUBJECT: Your **Ebook/Instruction Guide/Recipe Book/Etc.** is Attached</div><div class="line">EVENT: Immediately after out for delivery</div><div class="line">GOAL: All-In-One</div></pre></td></tr></table></figure>
<pre>
Hello [[first-name]],
It is our pleasure to have you as a customer! We’re excited that you chose **Brand Name** to
provide the **product type such as “mixing bowl set”** you need.
As mentioned on our Amazon sales page, your **Brand Name** purchase includes a **type of
attachment such as ebook, instruction guide/etc.**. We have that for you here. Simply click to
download and save it to your computer or other device.
Inside, you’ll find:
**List 2 or 3 things that are included in the attachment such as “3 important steps to take
before you use your new {product}.”**
Once you read through the attachment, please feel free reply to this email is you have
questions or need assistance with your product.
**Signature**
<b>P.S.</b> Did you check our seller feedback before you bought? Most customers do! Amazon
shoppers appreciate hearing other customers’ opinions about the sellers on Amazon. It is a big
help when trying to make a decision. Will you take a minute or two to [[feedback-link: leave
your thoughts about **Brand Name**?]] Thanks!
</pre>
<h3 id="All-In-One-Seller-Feedback-–-Reinforce-Your-Brand"><a href="#All-In-One-Seller-Feedback-–-Reinforce-Your-Brand" class="headerlink" title="[All-In-One] Seller Feedback – Reinforce Your Brand"></a>[All-In-One] Seller Feedback – Reinforce Your Brand</h3><figure class="highlight plain"><table><tr><td class="gutter"><pre><div class="line">1</div><div class="line">2</div><div class="line">3</div></pre></td><td class="code"><pre><div class="line">SUBJECT: Congratulations on Your **Brand Name** Purchase</div><div class="line">EVENT: Immediately after delivered</div><div class="line">GOAL: All-In-One</div></pre></td></tr></table></figure>
<pre>
Hello [[first-name]],
We’re excited to welcome you to the **Brand Name** community! If this is your first purchase
of a **Brand Name** product, you are in for a unique experience as you get to know and
appreciate the **fill in what your brand stands for, perhaps “quality and luxury” or “sturdiness
and long-lasting workmanship, etc.** behind every product we make.
[[product-name]] is well known for **enter what you’re known for, perhaps “delightfully
distinctive baked treats and confections”.** We’re sure you will agree!
<b>Would you be willing to [[feedback-link: leave feedback about **Brand Name** as an
Amazon seller?]]</b> We’d love for you to share your thoughts about **Brand Name** and how
we performed as a seller. Your opinion will help other Amazon shoppers make a confident
buying decision.
Have questions about your product or **Brand Name**? Simply reply to this email and
someone from our team will make it a priority to take care of you.
**Signature**
</pre>
<h3 id="All-In-One-Seller-Feedback-–-Follow-Up"><a href="#All-In-One-Seller-Feedback-–-Follow-Up" class="headerlink" title="[All-In-One] Seller Feedback – Follow-Up"></a>[All-In-One] Seller Feedback – Follow-Up</h3><figure class="highlight plain"><table><tr><td class="gutter"><pre><div class="line">1</div><div class="line">2</div><div class="line">3</div></pre></td><td class="code"><pre><div class="line">SUBJECT: Did Your [[product-name]] Arrive?</div><div class="line">EVENT: 2 days after delivered</div><div class="line">GOAL: All-In-One</div></pre></td></tr></table></figure>
<pre>
Hello [[first-name]],
We see that your new order was shipped. This is a courtesy follow-up to ensure your [[product-name]] is everything you hoped it would be!
We appreciate your business and want to make certain you are 100% satisfied. <b>Please reply to this email if you:</b>
- Have general questions about your product.
- Need help with **using/operating** your product.
- Have concerns or issues with your product.
Please contact Amazon via the Amazon website if:
- Your order has not arrived (Amazon handles shipping for us).
- Your package arrived damaged.
As our valued customers, we are always available to you to provide exceptional customer service.
As our valued customers, we are always available to you to provide exceptional customer
service. In fact, you can rate **Company Name** as an Amazon seller. <b>Take a few minutes
today to [[feedback-link: tell other Amazon shoppers what you think of us as a company.]]</b>
Thanks!
Enjoy!
**Signature**
</pre>
<h3 id="All-In-One-Seller-Feedback–-Helpful-Tips"><a href="#All-In-One-Seller-Feedback–-Helpful-Tips" class="headerlink" title="[All-In-One] Seller Feedback– Helpful Tips"></a>[All-In-One] Seller Feedback– Helpful Tips</h3><figure class="highlight plain"><table><tr><td class="gutter"><pre><div class="line">1</div><div class="line">2</div><div class="line">3</div></pre></td><td class="code"><pre><div class="line">SUBJECT: Helpful **Tips/Hacks** for Using Your New [[product-name]]</div><div class="line">EVENT: Immediately after shipped</div><div class="line">GOAL: All-In-One</div></pre></td></tr></table></figure>
<pre>
Hello [[first-name]],
Your [[product-name]] is on its way and we’re excited for you to **use/eat/etc.** it!
While you probably know it **insert one use/feature/benefit such as “is a sinfully delicious
treat”**, you may not be aware that it:
<b>**INSERT 3-4 HELPFUL TIPS/HACKS/USES THAT CUSTOMERS MAY NOT KNOW ABOUT. Perhaps
your gourmet chocolate squares are excellent when melted into a cup of coffee, or your small
paint brushes can also be used when decorating cookies, etc.)**</b>
<b>Have questions?</b> Just reply to this email and we’ll be happy to provide additional information.
Thanks for your order!
**Signature**
P.S. Did you know you can rate our performance as an Amazon seller? It’s simple and easy to
[[feedback-link: let others know what you think of us as a company]]. If you have a couple of
minutes today, <b>please leave seller feedback. Thanks!</b>
</pre>
<h3 id="All-In-One-Seller-Feedback-–-Generic-Thanks"><a href="#All-In-One-Seller-Feedback-–-Generic-Thanks" class="headerlink" title="[All-In-One] Seller Feedback – Generic Thanks"></a>[All-In-One] Seller Feedback – Generic Thanks</h3><figure class="highlight plain"><table><tr><td class="gutter"><pre><div class="line">1</div><div class="line">2</div><div class="line">3</div></pre></td><td class="code"><pre><div class="line">SUBJECT: Your [[product-name]] Order Made Our Day</div><div class="line">EVENT: Immediately after delivered</div><div class="line">GOAL: All-In-One</div></pre></td></tr></table></figure>
<pre>
Hello [[first-name]],
For small businesses, it’s always exciting to see new orders come through. We celebrate each
one and want to express our deep appreciation for trusting **Company Name** with your
recent [[product-name]] order.
Once your shipment arrives, don’t hesitate to reach out to us if you have questions about
**use, care instructions, maintenance, replacement parts, etc.** We’re always here to ensure
your complete satisfaction!
If you would, please [[feedback-link: leave feedback with your opinion of us as a seller]]. Your
comments <b>about us as a company</b> will help other Amazon shoppers make confident decisions.
Enjoy your day and your new [[product-name]]!
With sincere thanks,
**Signature**
</pre>
<h3 id="All-In-One-Seller-Feedback-–-Product-Information"><a href="#All-In-One-Seller-Feedback-–-Product-Information" class="headerlink" title="[All-In-One] Seller Feedback – Product Information"></a>[All-In-One] Seller Feedback – Product Information</h3><figure class="highlight plain"><table><tr><td class="gutter"><pre><div class="line">1</div><div class="line">2</div><div class="line">3</div></pre></td><td class="code"><pre><div class="line">SUBJECT: Important information about your new [[product-name]]</div><div class="line">EVENT: Immediately after delivered</div><div class="line">GOAL: All-In-One</div></pre></td></tr></table></figure>
<pre>
Hello [[first-name]],
Thanks for your recent order. You’ve made a great choice!
Before you use your new [[product-name]] for the first time, take just a moment to read these
**instructions/safety guidelines/usage tips/helpful hints/etc.** They will help ensure you have the
best experience possible.
**INSERT INFORMATION YOUR CUSTOMERS NEED TO KNOW RIGHT AWAY BEFORE
USING THE PRODUCT.**
**This might be clarification on issues many customers get confused about, feature use tips, etc.
Examples include:
Be sure to wash your new water bottle in hot water and rinse it thoroughly before
drinking from it to eliminate the plastic taste.
The brackets on your car storage bag may not line up with your headrest posts. This is
not a defect. Simply turn the brackets until they align with your headrest.**
Once you follow these simple steps, you’ll be able to use your [[product-name]] and all its
features to the fullest.
——————————
Have 3 minutes? Just like you, other shoppers want help deciding which Amazon sellers to
trust. [[feedback-link:Share your opinion of us as a seller]] (whether we answered your questions, responded
quickly, etc.) so that other shoppers can learn from your experience.
——————————
Have questions? Simply reply to this email and we’ll respond quickly with the answers you need.
Enjoy!
**Signature**
</pre>
<h3 id="Small-Business-Feedback-Request"><a href="#Small-Business-Feedback-Request" class="headerlink" title="Small Business Feedback Request"></a>Small Business Feedback Request</h3><figure class="highlight plain"><table><tr><td class="gutter"><pre><div class="line">1</div><div class="line">2</div><div class="line">3</div></pre></td><td class="code"><pre><div class="line">SUBJECT:[[product-name]] was delivered and...</div><div class="line">EVENT: Immediately after delivered</div><div class="line">GOAL: Seller Feedback</div></pre></td></tr></table></figure>
<pre>
Hello [[first-name]],
Thank you again for your order of [[product-link]].
[[order-link:View Order on Amazon.com]]
Our carrier shows that your item has been delivered.
We want to make sure that you were satisfied with the delivery of your order. Naturally, as a small business your experience and your feedback are important to our success.
Please take a moment and share your experience on how well we handled your order. If there are any issues with the order, please [[contact-link:let us know]] right away and we'll immediately ameliorate any issues. As an option, you can report any issues by simply replying to this email.
Thanks again for your purchase!
Please take 2 seconds to click the link below and rate your experience.
[[feedback-link:Leave Us Feedback]]
Thank You,
**Signature**
</pre>
<h3 id="Quality-Service-Feedback-Request"><a href="#Quality-Service-Feedback-Request" class="headerlink" title="Quality Service Feedback Request"></a>Quality Service Feedback Request</h3><figure class="highlight plain"><table><tr><td class="gutter"><pre><div class="line">1</div><div class="line">2</div><div class="line">3</div></pre></td><td class="code"><pre><div class="line">SUBJECT: [[product-name]] was delivered and...</div><div class="line">EVENT: Immediately after delivered</div><div class="line">GOAL: Seller Feedback</div></pre></td></tr></table></figure>
<pre>
Hello [[first-name]],
Thank you again for your order of [[product-link]].
[[order-link:View Order on Amazon.com]]
Our carrier notified us that your item has been delivered.
We want to make sure that you were satisfied with the delivery of your order. And as a small business, your satisfaction and your feedback are important to our success.
Please inspect your order. If there are any issues with the order, please [[contact-link:let us know]] right away and we'll immediately work to make it right. You can also simply reply to this email.
To ensure quality service, Amazon requests feedback on how well we handled your order. Can you please take a moment and share your experience on how well we processed and shipped your order?
Thanks again for your purchase!
Please take just 10 seconds to click the link below and rate our transaction.
[[feedback-link:Leave Us Feedback]]
Thank You,
**Signature**
</pre>
<h3 id="“Tell-Us-How-We-Did-”-Feedback-Request"><a href="#“Tell-Us-How-We-Did-”-Feedback-Request" class="headerlink" title="“Tell Us How We Did!” Feedback Request"></a>“Tell Us How We Did!” Feedback Request</h3><figure class="highlight plain"><table><tr><td class="gutter"><pre><div class="line">1</div><div class="line">2</div><div class="line">3</div></pre></td><td class="code"><pre><div class="line">SUBJECT: Tell us about how we did [[first-name]]!</div><div class="line">EVENT: 7 days after delivered</div><div class="line">GOAL: Seller Feedback</div></pre></td></tr></table></figure>
<pre>
Hello [[first-name]],
Thank you again for purchasing [[product-name]]! Our customer support doesn't end with your purchase. If there are any issues with your order, please [[contact-link:contact us]] by responding to this email so we can address your concerns.
Your opinion matters and other shoppers would love to hear what you have to say. If you haven't already left a review, we would appreciate if you would share your thoughts on it.
[[feedback-link:Leave your feedback here]]
Thanks again!
Sincerely,
**Signature**
</pre>
<h3 id="“Congrats-”-Feedback-Request"><a href="#“Congrats-”-Feedback-Request" class="headerlink" title="“Congrats!” Feedback Request"></a>“Congrats!” Feedback Request</h3><figure class="highlight plain"><table><tr><td class="gutter"><pre><div class="line">1</div><div class="line">2</div><div class="line">3</div></pre></td><td class="code"><pre><div class="line">SUBJECT: Your order has been delivered! Tell us how you feel about it</div><div class="line">EVENT: mmediately after delivered</div><div class="line">GOAL: Seller Feedback</div></pre></td></tr></table></figure>
<pre>
Hello [[first-name]],
We just noticed your [[product-name]] has been delivered. Congrats!
Your complete satisfaction is my number one priority. If you have any issues with your purchase, please [[contact-link:contact us]] so we can do our best to resolve them. As a small business, your feedback goes a long way in helping others determine if they want to buy from us. Would you be able to take 1 minute of your time and share about your recent experience?
[[feedback-link:Write your review here]]
Again, if there are any issues, please reply to this email so we can help. Thanks again!
Sincerely,
**Signature**
</pre>
<h3 id="“Mind-Sharing-Your-Experience-”-Feedback-Request"><a href="#“Mind-Sharing-Your-Experience-”-Feedback-Request" class="headerlink" title="“Mind Sharing Your Experience?” Feedback Request"></a>“Mind Sharing Your Experience?” Feedback Request</h3><figure class="highlight plain"><table><tr><td class="gutter"><pre><div class="line">1</div><div class="line">2</div><div class="line">3</div></pre></td><td class="code"><pre><div class="line">SUBJECT: Mind Sharing Your Experience?</div><div class="line">EVENT: 2 days after delivered</div><div class="line">GOAL: Seller Feedback</div></pre></td></tr></table></figure>
<pre>
Hello [[first-name]],
Thank you again for your order of [[product-link]].
I hope that you've had a chance to open up the package and make sure that everything is in order. Please [[contact-link:let us know]] right away if there is anything wrong so that we have an opportunity to correct it. You can also simply reply to this email.
Thanks again for shopping with us. [[feedback-link:I'd really appreciate it if you could take just a few seconds to leave feedback]] for us. It really affects our ability to sell and be successful. One of the things that makes Amazon such a great place to shop is the feedback system and active participation by buyers like you.
[[feedback-link:Leave feedback for **Signature**]].
[[order-link:View your order on Amazon]]
**Signature**
</pre>
<h3 id="10-Second-Feedback-Request"><a href="#10-Second-Feedback-Request" class="headerlink" title="10 Second Feedback Request"></a>10 Second Feedback Request</h3><figure class="highlight plain"><table><tr><td class="gutter"><pre><div class="line">1</div><div class="line">2</div><div class="line">3</div></pre></td><td class="code"><pre><div class="line">SUBJECT: [[product-name]] has been delivered</div><div class="line">EVENT: Immediately after delivered</div><div class="line">GOAL: Seller Feedback</div></pre></td></tr></table></figure>
<pre>
Hello [[first-name]],
Thank you again for your order of [[product-link]].
[[order-link:View Order on Amazon.com]]
The available tracking information from [[carrier]] shows that your item has been delivered. Amazon asks that you rate my service based on how I handled your order and processed it for delivery. As a small company, your feedback is critical to our success. Please take a moment to verify that your item was not damaged in transit. If there is any problem with the order, please [[contact-link:let us know]] right away and we'll do what we can to make it right. You can also simply reply to this email.
Thanks again for your purchase, we'd appreciate it if you could take less than 10 seconds to click the link below and rate this transaction.
[[feedback-link:Leave Us Feedback]]
Thank You,
**Signature**
</pre>
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